Thursday, April 28, 2011

Pride, Power, Pinstripes and spam??: Yankees Release list of all season ticket holders information

D''oh
Earlier this week, a Yankees ticket agent sent an E-Mail accidentally to over 1,000 of his clients releasing personal information from all 17,000 Yankee season ticket plan holders. While the information did not include social security number or any type of banking information it did list the following: Name, address, email address, phone number, seat location and Yankees account number.

The list was first reported on Monday when a member of the NYYFans forum reported receiving the list from his agent Ken Cleary, setting off more panic than when Rafael Soriano comes into a game.

Then on Wednesday the Yankees sent an email apologizing to season ticket holders, for the whole mess up. But shouldn't the Yankees do a bit more than say sorry via email? Now I understand that no banking information was leaked but personal information, is still something very private. For a first class organization they should take the time to first change every ones account numbers no matter how inconvenient that could be for Yankee subscribers and for the organization and secondly sign everyone up that is on the list for fraud protection insurance.

I have yet to see the list myself but I am sure that my information is on the list as well if all season ticket holders info is listed. Does it bother me, kinda but I realize that it was a simple mistake by the ticket rep (more on that in a minute) and that almost all of that information could be found by searching for someone on the Internet or through social networks.

Yeah that guy, is the one who did it!
The other thing is that Yankee fans are calling for Ken Cleary's head, wanting the organization to fire him. The guy made a mistake that could cost the Yankees alot of money in the long run if they have to reimburse the fans, but he shouldn't be fired over it. Most Yankee ticket reps are younger kids just out of college, and in this economy it is tough to find another job. I wouldn't be against the Yanks possibly reassigning him to another area, but I would hope that Lonn Trost and the rest of the ticket department has a heart and doesn't fire him right on the spot.

Since Monday, NYY Stadium Insider, Dead Spin and all the New York papers have picked up this story. Some reports have said that some fans have already received phone calls and emails from scams and ticket brokers, if this is true the Yankees will have so explaining to do.

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